What We Collect
Information You Give Us:
When ordering or registering on our site, as appropriate, we may collect your name, email address, mailing address, phone number, credit card information, IP address, device serial number, unique device identifier, photo, video or audio file, membership number, username, password, as well as other information you directly give us on our Site.
Information We Get From Others:
We may get information about you from other sources. We may add this to information we get from this Site.
Information We May Collect Automatically:
We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.
- To help us remember and process the items in your shopping cart;
- To help us understand your preferences, based on previous or current site activity, which enables us to provide you with improved services;
- Keep track of advertisements;
- To help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If You Disable Cookies in Your Browser:
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
When We Collect Information
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site. We also collect information from you when you provide us with feedback on our products and/or services.
How We Use the Information We Collect
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, provide us with feedback, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
- To operate, maintain, and improve our website, to better service you;
- To allow us to respond to your comments and questions (which we receive via our Site, live chat, email, or phone), and to provide customer service;
- To send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
- To administer, or communicate about, contests, promotions, surveys, Site features, upcoming events, and other news about products and services offered by us and/or our selected partners;
- To link or combine user information with other personal information;
- To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity;
- To provide and deliver products and services you and other customers request; and,
- To ask for ratings and reviews of services and/or products.
How We Protect Your Information
We implement a variety of security procedures to maintain the safety of your personal information when you place an order or access your personal information. We use regular Security Scanning.
We use a secure server. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
All supplied sensitive/credit information is transmitted via encryption technology. It is then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and who are required to keep and maintain the information confidential. After a transaction, your personal private information (credit cards, financials, etc.) may be kept on file indefinitely.
How and When We Share Your Personal Information
We may share personal information within the Company and with the Company’s affiliates. However, we will only share your personal information with people or entities outside of the Company, with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
We may share personal information for legal, protection, and safety purposes, as follows:
- To comply with laws;
- To comply with lawful requests and legal processes;
- And, we may share information in an emergency—including protecting the safety of the Company, our employees and agents, our members, or any person.
We may share information with those who need it to do work for us. We may also share aggregated and/or anonymized data with others for their own uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our Site. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. Google’s Advertising Principles can be found at:
We use Google AdSense Advertising, Google Display Network Impression Reporting, and other Google services on our Site.
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie), or other third-party identifiers together, to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our Site.
Opting Out of Googles Services:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
How We Handle Do Not Track Signals:
We honor Do Not Track (DNT) in so far as Google cookies honor DNT. However, we have some cookies that are integral to the operation of our site. Our users would not be able to login and/or navigate our Site without cookies. As such those cookies cannot be turned-off.
Third-Party Behavioral Tracking:
It is important to note that we allow third-party (e.g. Google Analytics) behavioral tracking.
California Online Privacy Protection Act (CalOPPA)
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
Children Online Privacy Protection Act (COPPA)
When it comes to the collection of personal information from children under the age of 13 years old, COPPA puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. As we do not specifically market to children under the age of 13 years old, COPPA does not apply to the Company.
Fair Information Practice Principles
The Fair Information Practice Principles (FIPPs) form the backbone of privacy law in the United States; and, the concepts include in FIPPs played a significant role in the development of data protection laws around the world. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to comply with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you, via email, within 7 business days; and,
- We will notify our website visitors, via in-site notification, within 7 business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To comply with the CAN-SPAM Act, we collect your email address to:
- Send information, respond to inquiries, and/or other requests or questions;
- Process orders and to send information and updates pertaining to orders;
- Send you additional information related to your product and/or service; and,
- Market to our mailing list, or continue to send emails to our members, after the original transaction has occurred.
To comply with the CAN-SPAM Act, we agree to the following:
- Not use false or misleading subjects or email addresses;
- Identify the message as an advertisement in some reasonable way;
- Include the physical address of our business or site headquarters;
- Monitor third-party email marketing services for compliance, if one is used;
- Honor opt-out/unsubscribe requests quickly; and,
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future commercial content emails, follow the instructions at the bottom of each email and we will promptly remove you from all commercial correspondence. According to the CAN-SPAM Act, commercial content is content which advertises or promotes a commercial product or service, including content on a website operated for a commercial purpose.
However, we may continue to send you transactional or relationship content, in compliance with CAN-SPAM Act. Transactional or relationship content, according to the CAN-SPAM Act, is content which facilitates an already agreed-upon transaction or updates a customer about an ongoing transaction. You may opt out of transactional or relationship content by contacting the Company’s office at 936-327-8873 or by emailing us at firstname.lastname@example.org.
- By emailing us;
- By calling us; or,
- By logging in to your account, on our website.
Escapees RV Parks, Inc.
100 Rainbow Drive
Livingston, TX 77351